Shipping & Handling charges for New Zealand is based on the weight and size of the items ordered. Generally there are three shipping zones, Auckland, North Island and South Island. You can select non-signature required in most cases. Goods are sent via courier (fastway/NZCouriers) or mail (NZPost).
Shipping costs are added to the shopping cart during checkout and shown BEFORE final payment is required.
New customer payments, especially Bank transfers, will need to clear before goods are sent. Credit card payment normally clears when order is placed.
Prices are in New Zealand dollars and including GST. All transactions are billed in New Zealand dollars.
Refunds are available on faulty products 30 days from purchase. Product must be in original condition, and include packaging, accessories and instructions for a refund. No refund is given if the customer is returning the product due to a change of mind. Customers have 7 days from date of receipt of delivery to contact the resinandmore.co.nz site, if there is a shipping mistake or damage from delivery.
Please note that any costs associated with returning your product is your responsibility unless your goods arrived damaged or is faulty.
Please return goods for exchange or credit to:
Wooden Box (2020) Ltd
78 Leaning Rock Road
New Zealand 9393
Mobile: 027 378 3718
The Cardholder’s Credit Card will be credited for any refunds. No cash refunds are given.